Privacy Policy

1. Information We Collect

Personal Information

• Name, email address, and phone number (when you place orders or subscribe to newsletters)
• Shipping and billing addresses
• Payment information (processed securely through third-party providers)
• Age verification information (as required by law for smoking accessories)

Automatically Collected Information

• IP address and browser information
• Website usage data and browsing patterns
• Device information and operating system
• Cookies and similar tracking technologies

2. How We Use Your Information

• Order Processing: To process and fulfill your orders, arrange delivery, and provide customer support
• Communication: To send order confirmations, shipping updates, and respond to inquiries
• Marketing: To send promotional emails and newsletters (with your consent)
• Legal Compliance: To verify age requirements and comply with applicable laws
• Website Improvement: To analyze usage patterns and improve our services
• Security: To prevent fraud and protect our website and users

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted partners who help us operate our business (payment processors, shipping companies like Delhivery)
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfer: In the event of a merger, acquisition, or sale of business assets

4. Data Security

We implement appropriate security measures to protect your personal information:

• SSL encryption for all data transmission
• Secure storage of personal information
• Regular security audits and updates
• Limited access to personal information by authorized personnel only

5. Cookies and Tracking

We use cookies and similar technologies to:

• Remember your preferences and shopping cart
• Analyze website traffic and user behavior
• Provide personalized content and recommendations
• Improve website functionality and performance

You can control cookie settings through your browser preferences.

6. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt-out of marketing communications
• Withdraw consent for data processing

7. Age Verification

Our products are intended for adults only. We require age verification for all customers. We do not knowingly collect personal information from individuals under 18 years of age. If we become aware that we have collected information from a minor, we will delete it immediately.

8. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Order information is typically retained for 7 years for tax and legal compliance purposes.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: